Privacy Policy

Effective Date: [Insert Launch Date]
Last Updated: [Insert Last Updated Date]

Introduction

At IdeoCity (https://www.ideocity.com), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, whether you're a registered user or a visitor.

1. Information We Collect

We collect various types of information to provide and improve our services.

a. Information You Provide Directly

This includes information you actively give us when you interact with IdeoCity.

  • Account Information:
    • Name
    • Phone number
    • Email address
    • Password (encrypted)
    • Profile information (e.g., bio, photo)
  • Content You Create:
    • Project or idea inputs
    • Feedback, support requests, and survey responses

b. Automatically Collected Information

When you use our platform, we automatically collect certain data about your device and activity.

  • Usage Information:
    • IP address
    • Device type, browser, and operating system
    • Time and date of access
    • Pages viewed and actions taken on the platform
    • Referring URL (the website that led you to IdeoCity)

c. Third-Party Authentication Data

If you choose to sign up using third-party services like Google or GitHub, we collect specific data from those accounts via OAuth (Open Authorization).

  • Public Profile Information:
    • Your public profile details
    • Email address

d. Payment Information

When you make payments on IdeoCity, your billing details are collected and processed securely.

  • Billing Details: Processed via our payment provider (e.g., Stripe).
  • Security Note: We do not store your full credit card data on our servers.

2. How We Use Your Information

We use the data we collect to operate, maintain, and enhance the IdeoCity platform.

  • Service Delivery: To provide and maintain the IdeoCity platform and its features.
  • Personalization: To personalize your experience and tailor content to your interests.
  • Service Improvement: To analyze usage patterns and continuously improve our features and services.
  • Customer Support: To offer timely and effective customer support.
  • Communication: To communicate with you about important updates, new features, offers, or other relevant notices.
  • Security & Prevention: To ensure the security of our platform and prevent misuse or fraudulent activities.

4. Sharing of Information

We value your privacy and do not sell your personal information to third parties. We may share your data in limited circumstances with trusted partners and for legal reasons.

With Service Providers

We may share your data with third-party service providers who assist us in operating our platform and delivering services. These may include:

  • AI Services: For example, OpenAI for certain functionalities.
  • Database & Infrastructure: Such as Supabase.
  • Analytics Tools: To understand user behavior and improve our platform.

With Payment Processors

When you make a payment, your billing details are shared with our secure payment processors (e.g., Stripe) to facilitate transactions.

Our Commitment: All third parties with whom we share data are bound by strict confidentiality and data protection agreements to ensure your information remains secure and is used only for the purposes intended.

5. Your Rights and Choices

Depending on your location and applicable data protection laws (such as GDPR), you may have certain rights regarding your personal data.

  • Access, Update, or Delete: You have the right to access, review, update, or request the deletion of your personal data.
  • Withdraw Consent: You can withdraw your consent for certain processing activities, such as receiving marketing emails, at any time.
  • Data Portability: You may request to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Object or Restrict Processing: You have the right to object to or request the restriction of certain types of processing of your personal data.
  • Lodge a Complaint: If you believe your data protection rights have been violated, you have the right to lodge a complaint with a relevant data protection authority (e.g., under GDPR regulations).

To exercise any of these rights, please contact us using the information provided below.

6. Data Security

We are committed to protecting your personal data. We implement strong technical and organizational measures to safeguard your information from unauthorized access, alteration, disclosure, or destruction.

  • End-to-End Encryption: For data in transit.
  • Regular Security Audits: To identify and address potential vulnerabilities.
  • Rate Limiting and DDoS Protection: To prevent malicious attacks.
  • Role-Based Access Control: Limiting access to your data only to authorized personnel who need it for their job functions.

Important Note: While we strive for 100% security, no method of online transmission or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security. You use the platform at your own risk.

7. Data Retention

We retain your personal data for as long as your account is active or as necessary to provide you with services. We also retain information as needed to comply with our legal obligations, resolve disputes, and enforce our agreements.

  • Account Deletion: You can request the deletion of your account and associated data at any time.

8. International Users

IdeoCity operates globally. Your data may be stored and processed in countries outside your own country of residence, including the United States, where data protection laws may differ from those in your jurisdiction.

By using our platform, you consent to this transfer, storage, and processing of your information in compliance with applicable laws and this Privacy Policy.

9. Children's Privacy

IdeoCity is not intended for use by children under the age of 13 (or the equivalent legal age in your region). We do not knowingly collect personal data from minors. If we become aware that we have collected personal information from a child under the legal age without parental consent, we will take steps to remove that information from our servers.

10. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The latest version will always be posted on this page with the updated "Effective Date."

  • Notification of Major Changes: If we make significant changes to this policy, we will notify you through email or a prominent notice on our platform before the changes take effect.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@ideocity.com